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The trucker will confirm the delivery dates once the container order is placed and payment is received by our bank. Currently, our delivery lead time is 3-7 business days. It’s important to note that the final delivery date is determined through coordination between the trucker and the customer.
Delivery: If you choose to have your container delivered, you can specify a preferred delivery date at check out. This option is available only for direct payment. If you choose to pay with a proforma invoice, the delivery date will depend on when our bank receives your payment. Within 48 hours of placing your order and receiving your payment, our transportation company will contact you to confirm the exact delivery date and time for your container.
Pick up: If you decide to collect your container yourself from your preferred depot, you can do so as early as the next business day after your payment has been processed and verified. It is important to note that you will only be able to collect the container once you have received the unique pick up reference number required for the depot to release it to you.
After placing your order and processing the payment, our driver will confirm the delivery date within 48 hours. Please prepare your location. Upon delivery, you and the carrier will inspect the container together using the provided form.
Yes, you may contact the driver anytime after you have placed the order. The contact name and number is included in the invoice that will be emailed to you.
We at Arrabito strive to ensure that our customers are completely satisfied with their purchase. Please note that due to the AS-IS status on all of our sales, as well as the high cost of handling and redelivery, we are unable to accept returns unless the quality of the container(s) does not meet the grade criteria.
However, we can assure you that our containers undergo a thorough inspection process based on CSC (International Convention for Safe Containers) guidelines and are classified into each grade before being approved by the Container Inspector Licensee, of which we are a part.
In the rare event that your purchase does not fully meet your needs, the container can be returned and your money refunded, or alternatively our experienced associates will be more than happy to assist you in reselling the unit(s) to help you recover your costs.